Type of Membership:
Single Pet ServiceDoggie DaycareMultiple Pet ServiceHotelOther

Additional Information:
Name of Veterinary Clinc(s):
Agreement to Medical Release:
By submitting this form I give Dogs Will Play permission to release information on this application and select a veterinary clinic or service provider at their discretion in the event that my pet(s) need emergency medical, surgical treatment or hospitalization.

TERMS & CONDITIONS OF SERVICE

All owners/guardians must agree and sign the Dogs Will Play Terms of Service and Waiver Agreements. By signing these agreements, you warrant that all information you submit is true and accurate. Dogs Will Play reserves the right to refuse service to any owner or guardian for any reason.

ASSESSMENT

By appointment, Dogs Will Play screens all owners/guardians and dogs before enrollment in our daycare or hotel services. Standard appointment times are daily at 1PM, 2PM and 8PM. Please call (925) 566-5556 to reserve an appointment. The
purpose of the first part of the appointment is to assess your dog’s comfort level within our environment by evaluating your dog's interaction with our staff and other members. No dog may pose as a danger to our staff or other dogs. In the second part of the appointment, we assess the owner(s)/guardian interactions with our staff.

HEALTH & VACCINATIONS

Dogs Will Play does not accept the following:
1. New members that have a terminal illness
2. New members that have had communicable illness of any kind within 30 days prior to check in
3. New members that have been exposed to a communicable illness within 30 days prior to check in
4. New members that are over the age of twelve (12) years of age
If you fail to inform Dogs Will Play of your dogs’s exposure to any communicable illness, you will be responsible for any medical charges resulting from your negligence. In addition, owners/guardians that violate these terms will be responsible for any damages resulting from the illness spreading to other Dogs Will Play members.
Dogs Will Play requires guests to be on a regular flea treatment program, such as a topical treatment once per month, or a treatment applied within seven days of check in. If our staff finds fleas on your pet, Dogs Will Play reserves the right to take immediate action to treat your pet and attempt to remove the fleas or ticks at cost to you of $75. Dogs Will Play is not responsible for any fleas on your pet.
If Dogs Will Play staff find worms in your dogs’s feces, we will notify you. If we are able to collect an adequate stool sample, the charge is ten dollars. If you request Dogs Will Play staff to deliver this stool sample to a veterinarian and purchase de-worming medication, the charge is an additional fifty dollars plus the cost of the medication and the veterinarian appointment.
Vaccinations: all dogs must be currently vaccinated for Bordetella, Distemper, and Rabies. Bordetella should be administered at least 48 hours prior to check in. Puppies under the age of six months must provide proof of de-worming treatment. Proof of current vaccinations is required prior to check-in.
All members must have current vaccinations throughout the duration of their membership. Membership is revoked and refunds will not be issued if you refuse to keep your dog up-to-date in accordance with vaccination requirements. If vaccination records are not received by the time your dog checks in, Dogs Will Play reserves the right to charge you $25 to contact your veterinarians to obtain your dog's records.

LOBBY HOURS

1. Monday through Friday: 6:30AM-7:30PM
2. Saturday and Sunday: 8AM-9AM, 3PM-4PM, & 7PM-8PM
3. If you do not pick up your dog before the lobby closes in the evening, your dog will remain in our hotel and
you will be charged the prevailing overnight rate as listed on our website at DOGSWILLPLAY.COM.

HOLIDAY LOBBY HOURS

1. LOBBY CLOSED: New Year’s Day, Thanksgiving Day, & Christmas Day
2. 8AM-9AM, 3PM-4PM, 7PM-8PM: Martin Luther King Jr.’s Birthday, Washington’s Birthday, Memorial Day, Labor Day, Independence Day, Veteran’s Day, Columbus Day
3. Lobby hours on Christmas Eve and New Year’s Eve change annually so please inquire

DOGS WILL PLAY TERMS OF SERVICE
PAYMENT FOR SERVICES

1. To guarantee a reservation, Dogs Will Play requires a valid credit card at the time of booking.
2. Owner/guardian agrees to pay all charges due before checking out and your dog leaves the premises.
3. Dogs Will Play may change fees at any time by posting notices in our facility and on our website.
4. Returned checks are subject to a $25 administrative fee plus all fees charged by our bank.
5. Refunds are not permitted.

VISIT POLICIES AND REQUIREMENTS

1. Personal items: prior to checking in, please label all of your pet’s belongings. We may not be able to return your item if it is not labeled. Dogs Will Play is not responsible for any damages to your dog’s personal items.
2. Leash and other gear: all dogs must arrive with a leash that is attached to either a collar or a harness. Please make sure that your dog’s name is displayed on either the collar or the harness.
3. Medication: Dogs Will Play staff do not administer injections. If your dog has medical requirements approved by Dogs Will Play management, you must bring your own supplies. This includes, but is not limited to, food for pilladministration and measurement devices. The fee for administering medication depends on complexity of the procedure. The typical price is $5 per administration.
4. Nails: if your dogs’s nails injure staff or other guests, Dogs Will Play will charge you $25 for trimming the nails.
5. Time-out and Muzzles: if your dog is bullying another guest, first we give a five minute time-out in which your dog will be separated from the group. If your pet continues to exhibit undesired behavior, the next time-out will be one to two hours. Dogs Will Play reserves the right to use a muzzle if time-out procedures do not prevent your dog from bullying another guest.
6. Suites and crates are available during rest and meal times. Dogs must be separated during meal times due to safety concerns. For families with multiple dogs, suites may be shared during rest times only.
7. Water: Dogs Will Play uses water for cleaning the outdoor areas, playing games, and filling drinking stations. It is very common for dogs to get wet during the course of their visit.
8. Running out of food: please provide enough food for your dog’s visit to Dogs Will Play. If you do not bring enough food, we will provide kibble at a cost of $5 per meal. It is very common for dogs to have diarrhea as a result of a sudden change in diet, so please maintain a consistent diet for your dog by bringing enough food.
9. Stress: dogs that are not accustomed to being away from home may exhibit behavior such as not eating or drinking. Dogs Will Play will repeatedly offer your dog food and water, but cannot guarantee your dog will eat and drink to your satisfaction. If this occurs, your dog may eat or drink more than usual when he/she returns home. Other symptoms of stress may include anti-social behavior or aggression. If this occurs, Dogs Will Play staff
will contact you to discuss possible program adjustments.
10. Emergencies: in an emergency, Dogs Will Play staff will attempt to contact you or the emergency contact you provided on the application. You authorize Dogs Will Play to obtain medical attention for your pet from any
qualified veterinarian when Dogs Will Play has deemed such medical care is important to your dog's health. If your dog is transported to or from Dogs Will Play, you hold Dogs Will Play harmless in the event of injury or accident during transport. You grant Dogs Will Play and our staff or agents full authority to make decisions involving the medical treatment of your dog and you agree to pay for all related costs. This applies to any claims for injuries or damages related to such medical care or that arise due to the transport of your pet to a veterinary clinic. In the event of your pet’s death, you or your emergency contact will be notified immediately. You agree that Dogs Will Play’s liability shall under no circumstances exceed $500 per pet admitted.

DOGS WILL PLAY WAIVER AND RELEASE

By signing this waiver and release, I, the owner/guardian, assume full responsibility of my dogs’s behavior and any resulting damages and injuries to property, pets, and persons caused by my pet even if there is alleged negligence byDogs Will Play.

ASSUMPTION OF RISK

I, the owner/guardian acknowledge that Dogs Will Play employees and agents are not trained in veterinary medicine and are not expected to diagnose or detect illness in dogs that visit Dogs Will Play. I, the owner/guardian acknowledge that vaccines do not protect against all communicable illness and strains that may affect my dog.
I, the owner/guardian acknowledge and agree that I am assuming all risk or disease, harm, illnesses by allowing my dog to visit Dogs Will Play. I, the owner/guardian acknowledge and agree assumption of all risk of damages caused by my dog to any Dogs Will Play agent, employee, asset, or guest.
INDEMNIFICATION OF DOGS WILL PLAY
I, the owner/guardian agree to indemnity, defend and hold Dogs Will Play harmless from any and all claims, actions, causes of actions, losses, damages, liabilities, costs, judgments, and attorney fees to which Dogs Will Play may become subject to, relating to or arising out of my dog’s presence at Dogs Will Play or caused by my dog.

WAIVER AND RELEASE

I, the owner/guardian hereby waives all claims and releases Dogs Will Play from all liability to my person, my dog, agents, representatives, successors and assigns for all liability, claims, damage, or demands for personal injury, death, or property damage, know or unknown, past or future, arising from or related to Dogs Will Play services provided whether the illness, injury, death, or property damage occurs on or off Dogs Will Play premises. This release includes, without limitation, any personal injury, death, or property damage caused by the active or passive negligence of Dogs Will Play, agents, employees and guests. I, the owner/guardian, bear sole responsibility for any loss.
I acknowledge that I have carefully read the Dogs Will Play terms of service, application, waiver and release, and understand all content and that this agreement includes an assumption of risk of Dogs Will Play’s negligence and liability. I acknowledge that Dogs Will Play is materially relying on this waiver and is allowing my pet to actively participate in their program.
Any controversial claims arising out of this agreement, or the breach thereof, or as a result of any claim or controversy involving the alleged negligence of any party of this agreement, shall be settled in accordance to the rules of the American Arbitration Association, and judgment upon the reward rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitrator shall, as part of the award, determine and award to the prevailing party the costs of such arbitration and reasonable attorney’s fees or the prevailing party. The arbitrator(s) shall apply
California law to the merits of any dispute or claim, without reference to conflicts of law rules. The parties hereby consent to the personal jurisdiction of the state and federal court located in California and agree that such courts shall have the sole and exclusive jurisdiction for any action or proceeding arising from or relating to this Agreement or relating to any arbitration in which the parties are participants. ALL PARTIES TO UNDERSTAND THAT BY SIGNING THIS
AGREEMENT THEY WILL SUBMIT ANY CLAIMS ARISING OUT OF, RELATING TO, OR IN CONNECTION WITH THIS AGREEMENT OR THE INTERPRETATION, VALIDITY, CONSTRUCTION, PERFORMANCE, BREECH OR TERMINATION THEREOF, TO BINDING ARBITRATION AND THAT THIS ARBITRATION CLAUSE CONSTITUTES A WAIVER OF THE PARTY’S RIGHT TO A JURY TRIAL AND RELATED TO THE RESOLUTION OF ALL DISPUTES RELATING TO ALL ASPECTS OF THE
RELATIONSHIPS BETWEEN THE PARTIES.
The laws of the State of California state that if you do not pick up your dog within 14 calendar days after the day your dog was initially due to be picked up, your dog shall be deemed to be abandoned. Dogs Will Play is required to abide by the laws of the State of California and is obligated to turnover abandoned dogs to a public animal controlagency or shelter, society for the prevention of cruelty to animals shelter, humane society shelter, or nonprofit animal rescue group.
Terms and Conditions Agreement:
By submitting this form I agree to comply with Dogs Will Play Rules and Regulations, as outlined in the Terms & Conditions of Service Agreement.